We are sorry to that you are unhappy with the fluorite piece that you chose. The color and saturation of Fluorite can vary depending on the lighting and viewing conditions. This is noted in the listing description, and we are always happy to provide additional photos upon request to help customers make an informed decision.
Customer satisfaction is extremely important to us. We understand the unique challenges of shopping for crystals online. Although we make every effort to accurately photograph and describe our pieces, nothing compares with seeing and holding a piece in person. Because of this, returns and exchanges are always offered. We suggested this solution to you, but you declined. Since you declined a return, we hope that it will grow on you or that you can gift it to another who may appreciate it. :-)
Best wishes,
Rosemary
